Customer Service Representative | German C1+
Helmond, reference 2025-01549
Job description
Your responsibilities include:
- realizing the entire sales plan
- account / relationship management, handling multiple accounts at the same time
- Analysing and reporting sales result and escalating issues in time
- Customer contact / customer service
- help customers with questions related to country requirements, placed orders, and deliveries.
- Managing efficient shipment planning in line with delivery and customer demands
- taking care of relevant financial activities (bang guarantee, advance payments, etc)
- Order management
- Order entry
- Accepting & processing orders
- order correctness
- coming up with solutions for on-time delivery possibilities
- optimizing the order steam
Requirements
- 1-3 years relevant experience in a similar position
- Fluency in English is a must. Business proficiency in German is a must. Dutch is a bonus.
- Retail experience is a plus
- 32-40 hours per week availability
- Strong in planning and organizing (managing priorities)
- You have excellent communication skills and know how to use them.
- You’re always one step ahead and dare to take the initiative.
- Strong sense of accountability. You consider yourself as the answerable person to arrange things or get things done, or when synchronization with others is needed.
- You are able to come 2 times a week to the office in Helmond
Working conditions
Our client provides a flexible hybrid working arrangement, with 2 days in the office and 3 days working from home. They offer an attractive benefits package, including a 13th-month salary, a performance-based annual bonus, a company laptop and phone, and a comprehensive pension plan. Additionally, you'll enjoy 28 paid holidays per year.
Salary from: €2500,-
Salary to: €2900,-
Work location
Helmond
Company description
Our client is an international company that creates innovative products and services for babies and children.
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Website:
2025-11-19
Recruiter contact
Laura Benitez, Eindhoven
laura.benitez@undutchables.nl
+31 634154232