Customer Support Representative

Apeldoorn-Arnhem region, reference 2025-01326

Job description

In this role, you'll be a key link between the company and its customers and partners. You’ll handle a variety of customer care tasks, ensuring smooth order processing and effective communication across departments.
Key Responsibilities:

• Managing the complete order process: quotes, entry, confirmation, invoicing, and documentation.
• Responding to customer and supplier inquiries via phone and email.
• Supporting inventory coordination by monitoring stock levels and reorders.
• Maintaining accurate records, both digitally and physically.
• Collaborating with internal teams such as logistics and sales to ensure service continuity.
• Updating pricing and product details in internal systems.

Requirements

• MBO+ level education or similar experience.
• Background in a customer service or administrative role.
• Strong communication and organizational skills.
• Proficient with Microsoft Office tools.
• Fluent in English; Dutch or French is a plus.
• Accurate, efficient, and comfortable working under pressure.

Working conditions

This role offers a challenging and varied position within a medium-sized company in the Arnhem/Apeldoorn region, characterized by an open culture and a pleasant working environment. They offer a competitive salary, along with excellent secondary benefits.

Work location

Apeldoorn-Arnhem region

Company description

Our client is an international operations organization and they are looking for a Customer Support Representative to strengthen its customer care operations. The team values reliability, responsiveness, and a strong focus on customer satisfaction

Good to know

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Recruiter contact

Büşra Korkmaz - Van de Kleut, Utrecht
busra@undutchables.nl
+31(0)6-43253728