Customer Care – Export Operations | French OR Arabic
Roermond, reference 2025-01307
Job description
As a
Customer Operations Coordinator, you will serve as the main point of contact for clients across the Middle East and Africa. In this role, you will be responsible for managing the full customer contract cycle, with a strong focus on
export operations.
You will coordinate the
preparation, planning, and booking of transport, ensuring smooth and efficient export processes that meet client expectations and regulatory standards.
Key Responsibilities:- Manage and follow up on sales contracts, ensuring timely and complete execution
- Coordinate logistics and transport planning in line with client agreements
- Handle invoicing, documentation, and accurate data management
- Maintain regular contact with clients, building and sustaining long-term relationships
- Act as a liaison between departments, sharing updates on country-specific regulations, customs requirements, and changes within the supply chain
- Manage and resolve claims professionally and efficiently
- Communicate with external stakeholders based on contract terms and export procedures
Requirements
- HBO or university degree (bachelor or master)
- Fluent in English
- Fluency in Arabic OR French
- Knowledgeable in automated systems (i.e., an ERP system)
- skills: customer-oriented, focused, analytical, detail-oriented
- Some background in logistics or export
Important: for this vacancy it is important that you currently reside in or near the Roermond area.
Working conditions
Benefits:
- a 7 month contract followed by a 1 year contract, and afterwards a permanent contract
- training will be offered for new employees
- travel allowance
- 27 holidays
- full pension contribution
- fresh lunch 3x per week in the office
- development opportunities
Salary from: €3200,-
Salary to: €3400,-
Work location
Roermond
Company description
Our client is a fast-growing international organization with headquarters located all over the world.
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Website:
2026-01-07
Recruiter contact
Anique van Gorp, Eindhoven
anique.vangorp@undutchables.nl
+31(0)6-28513257