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Customer Care – Export Operations | French OR Arabic
Roermond, reference 2025-01307
Job description
As a Customer Operations Coordinator, you will serve as the main point of contact for clients across the Middle East and Africa. In this role, you will be responsible for managing the full customer contract cycle, with a strong focus on export operations.You will coordinate the preparation, planning, and booking of transport, ensuring smooth and efficient export processes that meet client expectations and regulatory standards.Key Responsibilities:
- Manage and follow up on sales contracts, ensuring timely and complete execution
- Coordinate logistics and transport planning in line with client agreements
- Handle invoicing, documentation, and accurate data management
- Maintain regular contact with clients, building and sustaining long-term relationships
- Act as a liaison between departments, sharing updates on country-specific regulations, customs requirements, and changes within the supply chain
- Manage and resolve claims professionally and efficiently
- Communicate with external stakeholders based on contract terms and export procedures
Requirements
- HBO or university degree (bachelor or master)
- Fluent in English
- Fluency in Arabic OR French
- Knowledgeable in automated systems (i.e., an ERP system)
- skills: customer-oriented, focused, analytical, detail-oriented
- Some background in logistics or export
Working conditions
Benefits:- a 7 month contract followed by a 1 year contract, and afterwards a permanent contract
- training will be offered for new employees
- travel allowance
- 27 holidays
- full pension contribution
- fresh lunch 3x per week in the office
- development opportunities
Salary from: €3200,-
Salary to: €3400,-
Work location
RoermondCompany description
Our client is a fast-growing international organization with headquarters located all over the world.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.Website: 2026-01-07
Recruiter contact
Anique van Gorp, Eindhovenanique.vangorp@undutchables.nl
+31(0)6-28513257
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