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Spare Parts Administrator | English & Dutch B1
Deurne, reference 2025-01217
Job description
This position is a mix of coordination and technical insight, with a strong focus on written communication. Almost all customer contact is handled via email, with little to no phone interaction. You'll work closely with both customers and internal teams.You’ll report to the Team Lead and collaborate with departments like Operations, Engineering, and Purchase & Logistics. Your customer base spans multiple countries throughout Europe.
Your key responsibilities will include:
- Preparing quotations (both on request and proactively)
- Creating and processing sales orders in the ERP system and preparing them for invoicing
- Communicating with internal and external customers—mostly via email—about their requirements and the status of orders
- Proactively checking in with customers to review stock levels and offer advice
- Working with the team to solve any issues related to sales orders
- Creating internal reports on orders, invoicing, and deliveries
- Managing customer shipping requirements for spare parts
- Tracking high-priority and time-sensitive shipments
- Keeping spare parts data in the ERP system up to date and accurate
- Resolving overdue payments for spare parts after finance has done the first review
- Forecasting and monitoring spare parts revenue
- Analyzing customer data to identify improvement opportunities
- Providing customers and colleagues with insights based on spare parts analysis
Requirements
- A completed MBO-level education (administrative, commercial, or technical)
- You have at least 3 to 5 years of experience in a similar role, ideally with some experience in a production and office environment, and preferably some knowledge of spare parts.
- You need to be fluent in English and have at least a B1 level in Dutch. Dutch is required only for internal communication, as the entire team speaks Dutch and will communicate with you in Dutch. Your Dutch should be good enough to understand and engage in casual conversations with the team, but it is not needed for customer contact.
- 32-40 hours per week availability with a preference for full-time
- You are currently located near Deurne
- Good knowledge of Microsoft Office and ERP systems. Experience with Microsoft AX is an advantage
- Work experience in an international organization is a plus
- You are analytical and detail-oriented, able to identify patterns and solve problems effectively. You take initiative and are proactive in addressing challenges before they arise. Strong communication skills are essential, as well as the ability to work well both independently and as part of a team. Additionally, being organized, reliable, and showing respect for colleagues in a diverse, experienced team will help you succeed in this role.
Working conditions
Our client offers:- Hybrid working after onboarding: typically 3 days in the office and 2 days working from home (based on a full-time schedule)
- 8% holiday allowance on top of your monthly salary
- 27 vacation days plus 5 additional ATV (reduction of working hours) days
- Direct employment contract
- Performance bonus
- Pension scheme
Salary from: €0,-
Salary to: €0,-
Work location
DeurneCompany description
Our client is originally a Japanese company with global operations. The culture at their Deurne office, however, is distinctly European.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.Recruiter contact
Anique van Gorp, Eindhovenanique.vangorp@undutchables.nl
+31(0)6-28513257
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