Customer Support Representative | German | Undutchables

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Undutch & Able

Customer Support Representative | German

Amsterdam, reference 2021-00726

Job description

The responsibilities

We are looking for empathic professionals to join our Service team. You and your team will be supporting B2C and B2B in Germany and will be working on additional projects.

Take your chance to join our international Amsterdam office. Be the voice of our brands for our German market- support, develop and nurture the relationships you build with our customers.

We are looking for people who not only want to be part of a business, but people who want to build businesses.

You will be responsible to deliver following,
· Be the first contact between the brand and the customer
· Provide product information and effective technical support through multiple channels (phone, e-mail)
· Provide first-class, high-quality, professional responses to customer enquiries
· A constant and pro-active improvement of product/support knowledge.
· Receive, register and manage all incoming service / support calls from customers


Skills required
· Business proficiency in German & Dutch. Fluency in English also required (company language).
· Service and customer oriented
· Excellent communication skills (both written and verbal)
· Proven experience in IT is an advantage.
· Good team spirit and business goals’ oriented.
· Technically proficient; knowledge is a clear advantage; basic knowledge of PC hardware; good knowledge of Windows

Working conditions

  • This is a full time (40 hours/week), long term position, with a direct contract with the company.
  • Salary is depending on experience and education
  • You will receive 8% holiday money
  • Working days are from Monday until Friday

Salary from: €2300,-
Salary to: €2500,-

Work location


Company description

Our client is a global consumer technology company.

Recruiter contact

Alyona Poznyak, Undutchables Amsterdam
+31(0)6 34 154 091
Back to overview

Want to apply?

Recruiter contact

Alyona Poznyak
Undutchables Amsterdam
T: +31(0)6 34 154 091


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