Program Manager – Digital Capabilities | Temporary

Hilversum, reference 2026-01231

Job description

Our client is looking for an experienced Program Manager to drive the continuous improvement of digital consumer experiences across the EMEA region. In this role, you will work closely with business teams, subject matter experts, and global stakeholders to identify opportunities, shape digital roadmaps, and lead the go-to-market planning and implementation of current and future digital capabilities.
You will connect consumer needs and business objectives with digital experience and technology solutions, ensuring that new features and capabilities are effectively prioritized, developed, and brought to market.
Key Responsibilities:

• Develop and execute program strategies, roadmaps, and deliverables in line with business objectives, budgets, and regional priorities.
• Work closely with Digital Experience, Digital Commerce, Digital Operations, Digital Marketing, and other business teams to understand consumer needs, business opportunities, and strategic priorities.
• Translate business and consumer insights into clear requirements for digital experiences and capabilities.
• Lead the overall go-to-market planning and execution for digital capabilities, ensuring effective coordination across functions and regions.
• Develop business cases, evaluate priorities, and support decisions on future digital features and enhancements.
• Collaborate with global digital, marketing, and technology teams to influence roadmaps and ensure regional needs are considered.
• Act as the local owner for assigned digital products, defining requirements, go-to-market guidelines, and processes.
• Oversee program objectives, timelines, budgets, resources, and project dependencies, ensuring successful delivery within agreed constraints.
• Manage cross-functional collaboration, stakeholder expectations, strategic partnerships, and vendor relationships where applicable.
• Identify and resolve issues that may affect project timelines, costs, or performance, escalating risks when necessary.
• Drive alignment, accountability, and effective decision-making across multiple teams and stakeholders.
• Monitor digital performance indicators and use data-driven insights to identify opportunities for improvement.

Requirements

• Bachelor's degree and equivalent educational background.
• At least 8 years of direct experience in program and project management.
• Proven experience with digital platforms, digital consumer experiences, and technology implementations.
• Strong understanding of digital business models, digital product development, strategic roadmaps, and go-to-market processes.
• Strong analytical skills and experience working with digital KPIs and performance metrics.
• Experience developing business cases, prioritizing initiatives, and translating business needs into digital capabilities.
• Proven ability to build and manage strategic partnerships and collaborate effectively with global and regional stakeholders.
• Strong leadership and organizational skills, including experience managing teams and coordinating complex, cross-functional programs.
• Excellent stakeholder management, communication, and influencing skills, with the ability to drive alignment and accountability across multiple functions.
• Experience managing complex processes, dependencies, and competing priorities.
• Excellent written and verbal communication skills in English.
• Currently residing in Hilversum or the surrounding area.

Note: For this position, we are specifically looking for candidates who are available to start immediately

Working conditions

Contract via Undutchables and competitive secondary benefits.Est. Start Date: 01/12/2026Est. End Date: 31/05/2027Visa sponsorship will not be provided for this position.

Work location

Hilversum Our client is a big player in the retail space.

Good to know

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Recruiter contact

Elcin Arici, Eindhoven
elcin.arici@undutchables.nl
+31(0)6-18093399