Account Coordinator - German

Amsterdam, reference 2020-00212

Company description

Our client active in the paper industry and they provide a broad range of services, support and advice. Our client cares about the environment, and sustainability from end to end.

Job description

Our client is looking for a fulltime Account Coordinator for the DACH market. You will work at the DACH & CE team at the Customer Service Department. You are part of the European Sales and Marketing office and will work from Amsterdam.

Responsibilities:
  • Managing daily customer enquiries, order processing & invoicing, sample and trial orders
  • Following up on lead-time quotations, pricing quotations trials & sample deliveries
  • Providing internal sales support
  • Handling requests for call-offs in order to enable delivery, stock level maintenance and timely ordering of new stock
  • Contributing to the analysis and chasing of customer payments
  • You will work closely with other departments (Sales, Technical Service, Production, Transport Planning) to formulate potential solutions to customer questions

The ideal candidate always puts the customer first and maintains excellent service standards even in difficult situations. They appreciate your input and creativity when it comes to problem solving.

Requirements

  • Business level German (level C2/C1) and fluent in English, any other relevant languages are a plus
  • Bachelor’s degree or the equivalent in relevant work experience
  • Excellent communication skills, both verbal and written
  • Hard-working and action oriented
  • Interest in inside sales
  • Attentive, flexible, receptive to change and you have the ability to adapt quickly
  • Multi-task, stress resistant, attentive to details and analytic
  • Advanced Excel and other IT skills are a plus

Working conditions

The Amsterdam office offers an informal, international and challenging work environment.
Full time position
Competitive salary package and 25 vacation days + 13 ATV days
They offer free in-company massages and a gym membership

Recruiter contact

Heleen Hermans, Undutchables Amsterdam
heleen.hermans@undutchables.nl
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