Back Office Administrator

Bunnik, reference 2026-01274

Job description

Our client is looking for an organized, detail-oriented Back Office Administrator to support their daily administration and help customers with questions about invoices, subscriptions and accounts. This is a hands-on, entry- to mid-level administrative role that follows clear procedures and ensures a smooth collaboration between customers and internal teams (Finance, Sales & Customer Support). Part of your responsibilities consists of:

• Prepare and send invoices and standard quotes
• Track incoming payments, match them to invoices and follow up on outstanding ones
• Keep customer and billing information accurate in the CRM
• Process orders and registration forms from schools
• Answer customer questions about invoices, subscriptions, accounts and licenses, and support the account managers with administrative tasks

Requirements

In order to be successful in this role, you should:

• Have at least 1 year of experience in administration, financial administration or a customer-facing role (invoicing experience is a big plus)
• Work accurately, stay organized and be comfortable with numbers
• Have excellent written English and be able to write clear, professional customer emails
• Learn new systems quickly and enjoy following procedures while also suggesting improvements
• Be available 32 hours per week and able to work from the office near Utrecht at least 2 days a week

Please note: only candidates already based in the Netherlands with the right to work here will be considered. No relocation or visa sponsorship offered.

Working conditions

What's in it for you?

• Room to work flexibly — 32 hours per week, hybrid set-up
• A fixed monthly salary between €2,800 and €3,400 gross (based on 40 hours)
• A genuine opportunity to build a function from scratch and leave your mark on how account management works at a growing company.
• An easy-to-reach office near Bunnik station - with 2 office days a week and flexibility for the rest.
• All the equipment you need to do your job well, laptop included.
• Travel expenses fully covered.
• A small, informal team where lines are short and your input actually matters.

Work location

Bunnik Our client is a fast-growing international software company in education, used by teachers around the world every day. It’s a small, friendly team with short lines of communication, where everyone’s work makes a visible difference and there’s room to learn and grow.

Good to know

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Recruiter contact

Camila Gademan, Utrecht
camila@undutchables.nl
+31(0)6-34154095