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Customer Service Desk Agent | Temporary
Eindhoven, reference 2026-00497
Job description
Our client is seeking a Temporary Customer Support – Service Desk Specialist (6 months) to support their EMEA operations. The role involves close collaboration with internal Service, Logistics, and Laboratory teams located in Eindhoven (Netherlands) and Norwich (UK).What You’ll Do:
- Process service and RMA (Return Material Authorization) requests accurately in the CRM system
- Create pickup labels for customer shipments
- Send confirmations and customer communications via email
- Process shipping confirmations
- Send calibration certificates to customers
- Support preparation and dispatch of loan units
- Follow defined procedures, work instructions, and communication guidelines
- Provide flexible support to the team during high workload periods
Requirements
- Fluency in speaking and writing in English
- Experience with the MS Office package.
- Strong team player.
- Excellent communication and customer handling skills.
- Proactive problem-solving attitude.
- 40 hours per week availability
- You are located near Eindhoven
Working conditions
By joining our client’s team, you’ll benefit from:- This is a temporary role with an immediate start required
- A Multicultural and Inclusive Environment: Work in a supportive, diverse workplace that values inclusion and collaboration.
- Flexible Hybrid Work Arrangements: 2 day working from home policy
- Flexible Office Hours: Choose a start time between 7:30 and 9:00 AM, with your workday ending between 4:00 and 6:30 PM.
- Opportunities for Growth: Access career development paths within a global organization committed to employee advancement.
- Outside the monthly salary our client also provides an additional 13th month and 8% holiday allowance
Salary from: €2700,-
Salary to: €2700,-
Work location
EindhovenCompany description
Our client is a dynamic and innovative company that delivers advanced solutions to support businesses and professionals worldwide.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.Recruiter contact
Elcin Arici, Eindhovenelcin.arici@undutchables.nl
+31(0)6-18093399
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