Customer Service Expert

Eindhoven, reference 2026-00161

Job description

As a Customer Service Expert, you ensure a smooth and reliable customer experience across the Benelux and Northern Europe. You are the first point of contact for customer inquiries and provide solution-oriented support - from preparing and negotiating quotations to processing orders and handling complaints. You also work closely with the Sales Manger to support new customer acquisition and follow up on commercial opportunities.

Requirements

• Completed a commercial education or a comparable qualification, preferably in logistics or customer service
• 2+ years of relevant professional experience
• Fluent business English is required, French is highly desirable, German is a plus
• Proficient in MS Office, including Excel
• Strong customer- and service-oriented mindset with a proactive attitude
• Excellent communication, organizational and problem-solving skills

Working conditions

• Competitive salary package
• Possibility of hybrid working
• Comprehensive onboarding program
• Strong focus on personal development through training and coaching programs
• Regular team events and a supportive, collaborative work environment

Work location

Eindhoven

Company description

Our client is an international family business and European market leader in the logistics of pallets and boxes. With smart, efficient solutions, they help streamline their customers supply chains while moving toward a more sustainable way of doing business. If you are passionate about making logistics greener, this could be the place for you.

Good to know

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Website: 2027-01-08

Recruiter contact

Maria Leisker, Eindhoven
maria.leisker@undutchables.nl
06-34580376