Lead Supply Chain Improvement (temporary)

Hilversum, reference 2026-01305

Job description

In this role, you will drive operational excellence by combining hands-on supply chain operations with continuous improvement initiatives. You will focus on optimizing end-to-end supply chain processes, improving cross-functional collaboration and ensuring accurate and efficient seasonal execution across the EMEA marketplace.
Working closely with teams across Supply Chain, Logistics, Planning, Commercial and Technology, you will identify operational challenges, develop improvement strategies and translate business priorities into practical solutions. You will also use data, performance metrics and operational insights to identify opportunities, improve service levels and support business objectives.
Alongside your improvement responsibilities, you will remain actively involved in day-to-day supply chain activities, including order management, inventory monitoring, shipment tracking and exception resolution.
Key Responsibilities:

• Lead and implement continuous improvement initiatives to optimize end-to-end supply chain processes, tools and ways of working.
• Identify operational challenges, analyze performance data and develop practical solutions to improve efficiency and service delivery.
• Drive cross-functional collaboration between Supply Chain, Logistics, Planning, Sales, Commercial and Technology teams.
• Develop and coordinate improvement plans, set clear objectives and monitor progress against operational KPIs.
• Support the implementation of new processes and organizational changes by ensuring clear communication, stakeholder engagement and process readiness.
• Build business cases and evaluate improvement opportunities based on their expected operational and financial impact.
• Identify opportunities to test new approaches, evaluate results and implement successful improvements on a broader scale.
• Manage day-to-day order activities, monitor inventory availability and coordinate shipment execution.
• Proactively identify order discrepancies, shipment delays and other operational exceptions, working with relevant stakeholders to resolve issues.
• Maintain accurate operational data, master data and process documentation, ensuring consistency across supply chain activities.
• Prepare and maintain regular KPI reports, using performance insights to identify improvement opportunities.
• Provide operational expertise and support across different EMEA Supply Chain areas according to business priorities.

Requirements

• At least 8 years of direct experience in Supply Chain, Logistics or Operations, preferably within an international retail or fast-paced business environment.
• Hands-on experience with order management, inventory monitoring, allocation, shipment tracking and exception management.
• Experience identifying and implementing process improvements within supply chain or operational environments.
• Strong project management skills, with the ability to coordinate initiatives, manage priorities and drive projects from planning through implementation.
• Experience working with cross-functional teams and managing relationships with different internal and external stakeholders.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify operational risks and develop effective solutions.
• Good understanding of end-to-end supply chain processes, including order management, inventory, shipping and returns.
• Experience using supply chain systems, reporting tools and operational performance metrics.
• Strong attention to detail and a structured approach to data management, documentation and process consistency.
• Excellent communication and stakeholder management skills, with the ability to explain complex information in a clear and practical way.
• A proactive and adaptable mindset, with the ability to work independently while contributing effectively to a collaborative team.
• Comfortable working in a fast-paced, international environment and managing multiple priorities.
• Currently residing in Hilversum or the surrounding area.

Please note that only candidates who are currently based within commuting distance of Hilversum will be considered for this position. Unfortunately, we are unable to consider candidates who require visa sponsorship.

Working conditions

Contract via Undutchables and competitive secondary benefits.

• Est. Start date: 01 December, 2026
• Est. End Date: 30 June, 2027

Visa sponsorship will not be provided for this position.

Work location

Hilversum Our client is a big player in the retail space.

Good to know

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Recruiter contact

Elcin Arici, Eindhoven
elcin.arici@undutchables.nl
+31(0)6-18093399